Category Archives: QBQ Quicknotes

QBQ! QuickNote – Personal Accountability … Bengy Style!

Need to buy a car? If so, then here’s where you go: Mountain States Toyota, Denver, Colorado. Why? Because they are outstanding! Ask for Bengy Martinez—the happy salesperson with the big smile (email him at [email protected]). Let me tell you, Bengy is … Continue reading

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QBQ! QuickNote – The Relational Journey Never Ends

My wife, Karen, and I will hit the big 3-0 on June 21, 2010. Thirty years of bliss! Bliss. What a funny word. The dictionary says that bliss is this: Supreme happiness; utter joy or contentment. That’s quite a goal, … Continue reading

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QBQ! QuickNote – What Could Have Happened!

Our story comes from Robb in Winnipeg, Manitoba. John, Here’s a story that absolutely “wowed” me. Bottom line, it’s about people coming together to take accountability for helping strangers. Driving home from Minneapolis to Winnipeg, the battery light on our … Continue reading

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QBQ! QuickNote – Integrity Begins With Me!

On a December Saturday years ago, the Millers piled into our van and headed for the mall. It was lunchtime, so we stopped at McDonald’s. Waiting at a red light in front of the restaurant, we saw a man standing … Continue reading

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QBQ! QuickNote – Outstanding Happens in Moments

Our QuickNote story is from Antonio in Indiana, an Outstanding! reader. John, I ordered Outstanding! the minute it was released, and have applied the principles to my personal and professional life. My staff has done the same—and we have seen our business … Continue reading

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