Leadership In Action – Sessions & Objectives

Sessions:

#1 “Today’s Challenge – Leadership”

• The prerequisites for business success
• Management vs. Leadership
• Effectively using the mission
• Attaining predetermined objectives
• Leadership is a skill
• The purpose of leadership
• Eliminating distrust

#2 “Why We Fail to Lead – Part I”

• The negative impact of management mistakes
• Being a booster of messages, not a filter
• Accepting personal accountability
• Developing strong teams
• Management time pressures
• Eliminating the we/they syndrome
• Profit – the fuel that drives business

#3 “Why We Fail to Lead – Part II”

• Using problems to attain objectives
• Being the leader, not a best friend
• Standards to build pride
• Enhancing creativity
• Providing recognition to people at all levels
• Understanding motivation
• Eliminating employee adoption

#4 “How to Structure for High Level Performance”

• Why people fail to perform effectively
• Creating competence and confidence
• Gaining greater commitment
• Clearly sharing expectations
• Building value in the job
• Effectively measuring performance
• Setting minimum standards of quality

#5 “How to Train and Coach for Results”

• Change means train
• Creating the desire to learn
• Three step model for classroom instruction
• Training should build confidence
• Enhancing one-on-one coaching skills
• Changing behavior is a process
• The consequences must be in balance

#6 “How to Confront Incompetent Behavior”

• Leaders do not condone incompetence
• The rules for effective confrontation
• How to effectively confront quickly
• How to solve the problem
• Techniques to redirect negative behavior
• Effectively reinforcing positive behavior
• A leadership self assessment

#7 “How to Facilitate Change Effectively”

• Some people resist some embrace change
• The pains of change
• Benefits can out weigh the pain
• Why some resist
• Change is always preceded by dissatisfaction
• People must always understand the purpose
• Technique for selling change

#8 “Belief – The Foundation of Success”

• The difference between success and failure
• Behavior change comes from thinking
• How elevate a person’s thinking
• Understanding self esteem is critical
• How to build a person’s self esteem
• What top performers believe in
• Leaders build people’s belief