Author Archives: James Strutton

Today I will cover 2 more of the 13 Major Mistakes Managers or even parents make that prohibit them from being leaders. We welcome your feedback. The first mistake I wish to talk about today is having a We/They environment. … Continue reading →

So far I have shared 4 mistakes managers or even parents make with their people or kids. Another mistake is we condone incompetent behavior by ignoring it, rather than confronting it quickly and effectively. I’ll save how to confront effectively … Continue reading →

Earlier, I shared 2 mistakes that prohibit managers from being effective Leaders and even parents and today I cover a couple of more. The next error is trying to control results rather than influence thinking. If a person doesn’t hit … Continue reading →

Ever had a salesperson call on you. You liked the person but really didn’t want the product or service they were selling, so when the time came you shared little white lie to let them down as gently as possible. … Continue reading →

Yesterday I was talking to one of my neighbors, Jack, who shared an experience he had with his cable company. It seems he had a problem with his cable service so he called their customer service group, or at least … Continue reading →

Every organization we at QBQ, Inc. work with tells us the biggest problem they have is “communication.” We all know how challenging effective communication can be. Of course, it’s always framed this way: “Why don’t they communicate better?” In other … Continue reading →

In the uncertain times every business faces today, there is one thing that is certain. We must produce more with less. Never before has Leadership Development been so needed. I mention that because most managers become managers because they are … Continue reading →