Practical Sales Management Strategies for Today – Sessions & Objectives
#1 “Management Defined”
- Five Prerequisites for Success
- The Purpose of Sales Management
- The Definition of Management
- Major Management Styles
- Difference Between Management & Leadership
- Enhancing creativity
- Making the Mission a Reality
#2 “Major Mistakes Managers Make (part 1)”
- The Effect of Management Mistakes
- Accepting Personal Accountability
- The Effect of a We/They Attitude
- We Must Manage Ourselves First
- Effective Management is One on One
- Staying Focused on Objectives not on Problems
- Don’t Become Your People’s Best Friend
#3 “Major Mistakes Managers Make (part 2)”
- Our Failure to measure Performance
- The Importance of Training
- The Affect of a We/They Attitude
- Don’t Condone Incompetence
- Using Recognition Effectively
- Eliminate Adopting Salespeople
- Creating a Motivational Climate
#4 “A Foundation for Success”
- The Major Reasons Salespeople Fail
- Why Salespeople Succeed
- Successful Salespeople vs. Unsuccessful
- How Comfort Zones Come into Play
- The Questions That Lead to Action
- The importance of Building Confidence
- Salespeople Must Believe
#5 “How To Structure the Job for Success”
- Characteristics of Successful Salespeople
- Levels of Competence
- Structure the salesperson’s job
- Identifying Responsibilities
- Pinpointing the tasks of the job
- Activities that lead to success
- What to Inform New Hires
#6 “Measuring Performance & Setting Standards”
- Why Measure
- Types of Measurements
- Performance Measurements
- Feedback for New Hires
- Standards Have a Purpose
- Changing behavior is a process
- Building salespeople to be independent
#7 “Training For Performance”
- Training is a Process Not an Event
- Training vs. Education
- A Formula for Behavior Modification
- The Importance of Good finding
- Field Training Disciplines
- The Importance of Follow Up
- A Field Training System
#8 “Confronting Incompetence”
- The impact of the environment on performance
- Rules for Confronting
- A Formula for Confronting
- Re-directing Negative Behavior
- The Importance of Observation
- Effectively Recognizing Good Behavior
- Leaders build people’s Self Confidence
#9 Facilitating Change
- The Mindsets of Change
- The Motivations for Change
- Identifying the Concerns of Change
- Leaders don’t tell, they Sell Change
- Change is a Constant in Business
- Getting People to Embrace Change
- If we Don’t progress with Change we Regress
#10 Manipulation vs. Motivation
- All Activity Produces Results
- Positive and Negative Results
- Perception is Reality
- We are a Product of their Thinking
- The Law of Compensation
- Only Three Approaches to Motivation
- Leaders Build Belief in their People